Is it safe to use my credit card on your website?
Yes! We use extensive electronic and physical security measures and equipment to protect your data and credit card information from unauthorized access. Your bank card information is safe here.
Are these watches good quality, or break after a few wears?
It depends on how you wear it. If worn regularly, it will last for several years without any issues. The watches we offer are of high quality. These aren’t the bargains on the street that break in a few days; they last for years! We are so confident in our watches that we will offer a replacement or refund on any watch should it become defective.
I see other sites offer them cheaper; why is yours more expensive?
The price of a watch depends on the quality. Many sites will offer the lowest quality products and thus be able to sell them for cheaper. We are so confident in the products on our website that you can buy them with confidence.
Sometimes your support response is delayed; why?
Our company is dealing with a high volume of emails regarding our products, and we will try to respond to all emails within 24 hours on weekdays. Please help yourself find the answers you’re looking for from our FAQ section. We’ve put all frequently asked questions here to speed up the process.
Where can I look for information on the order I placed?
Your Order Confirmation email contains the detail of your order including order number. You also get a tracking number from which you can track your order.